You may come away feeling unhappy with the service you have received. Perhaps you experienced a delay or possibly felt that Alex Stewart International  did not provide professional customer service.

We work hard and aim high to deliver a high standard of customer service, however sometimes things can go wrong. That’s why we have a complaints procedure. Sometimes we can put things right, sometimes we can only explain ourselves and apologise. But we want to learn from our mistakes and help improve our service for you and other clients.

We will treat your complaint confidentially, quickly and seriously.


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